Product Return and Repair

Return Authorization Procedure

In order to receive your RMA Shipping information, please complete the highlighted RMA form below. Once this form is completely filled out, a Neuralynx Representative will contact you at the email provided in the form.

Ship RMA to:
Neuralynx
Attn: RMA# xxxxx-xxx
105 Commercial Drive
Bozeman MT 59715
406-585-4542

Electronics Disposal Program

Neuralynx will safely dispose or recycle any Neuralynx product at no charge. Please request a RMA number for disposal and ship to Neuralynx.

Consumable Products Return Policy

Neuralynx strives to reduce all possible cross laboratory microorganism contamination. Therefore EIB’s, Adapters, Headstages and Tether Cables (products which are in close contact with animals) may not be returned for credit if removed from the original packaging.